Shipping Policy

Production and shipping of your furniture is completed within a 2–3 week timeline. This is an all-inclusive fee and timeline that begins once your deposit has been paid and your order is confirmed.

Your furniture goes into production after the deposit is received and the product has been shown to and approved by you. Delivery is arranged as part of the same 2–3 week timeline.

Delivery is available across South Africa. Delivery is quoted based on your location and the furniture selected, and is confirmed in your written quotation.

Contact us for a delivery estimate before placing your order so we can confirm the cost and timeline to your area.

Please ensure someone is available to receive the delivery on the agreed date. Inspect your furniture at the time of delivery and confirm that the piece matches the specifications you approved.

Any visible damage or missing items must be noted with the delivery team and reported to 1st Class Furniture without delay so we can assist.

We work to the 2–3 week timeline from the moment your deposit is paid. Where a delay may occur due to material availability or circumstances beyond our control, our team will contact you directly to confirm an updated delivery date.